This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use https://dimensionsoft.com/ (the “Site”) and https://community.dimensionsoft.com/ (the “Community Forum”). Together, the Site and the Community Forum are referred to as “our Services.”
When you visit our Services, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our Services, we collect information about the individual web pages that you view, what websites or search terms referred you to our Services, and information about how you interact with our Services. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
• “Log files” track actions occurring on our Services, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse our Services.
• “Cookies” are data files placed on your device. Cookies are used across our Services to maintain your session, remember your preferences, and support analytics. On the Community Forum, cookies are also used to keep you logged in to your account.
When you create an account on the Community Forum, we collect:
• Your name, username, email address, and password.
• Profile information you choose to provide, such as a profile picture, biography, location, or website link.
When you use the Community Forum, we collect:
• Content you post, including forum topics, replies, messages, and any files or images you upload.
• Your interactions with the Community Forum, including posts you read, topics you bookmark or follow, likes you give, and time spent reading.
• IP addresses associated with your account activity, which are logged for security and moderation purposes.
• Email notification preferences and digest settings.
When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, information you submit to us on the Site when providing feedback, and information you provide or generate through your use of the Community Forum.
We use the Personal Information that we collect generally to communicate with you; when in line with the preferences you have shared with us, provide you with information relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Services (for example, by generating analytics about how our customers browse and interact with our Services, and to assess the success of our marketing and advertising campaigns).
We use Community Forum account information and activity data to:
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-out.
The Community Forum is powered by Discourse, a third-party forum software provider. Discourse processes data on our behalf to operate the Community Forum, including hosting content and managing user accounts. You can review Discourse’s privacy policy at https://www.discourse.org/privacy.
Any content you post on the Community Forum (topics, replies, and your public profile) is visible to other registered users and, depending on the forum’s access settings, may be visible to the public. Do not share personal information in your posts that you do not wish to make available to others.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Please note that we do not alter our data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to New Zealand.
Under the New Zealand Privacy Act 2020, you have the right to request access to and correction of any personal information we hold about you. To exercise these rights, please contact us using the details below.
If you wish to delete your Community Forum account, you may do so by contacting us, see bottom of this page for contact details. When an account is deleted, your profile information will be removed. Posts you have made may be retained in anonymised form to preserve the integrity of community discussions, unless you request their removal.
When you submit feedback through the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.
For the Community Forum, we retain your account information and content for as long as your account is active. If you delete your account, we will remove your personal profile data. Forum posts may be retained in anonymised form. IP address logs associated with your account are retained for up to 12 months for security and moderation purposes.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at marketing@dimensionsoft.com
This Privacy Policy was last updated on 1 May 2026.
Indonesia
Relogica brings extensive experience in supporting leading organizations across Indonesia’s critical capital-intensive sectors, including oil and gas, mining, petrochemicals, process industries, and power generation.
Their deep understanding of the unique challenges within these industries enables them to deliver precise, high-impact solutions that drive operational excellence and business growth.
Middle East, Africa, North America and Philippines
TeQnovation offers an independent, non-biased consulting and engineering service based on our extensive SCADA experience combined with in-depth knowledge of industrial information technology.
Our Mission is to be the best in class for Wonderware/AVEVA System Platform implementations by delivering specialized services, consultancy and deep-dive Wonderware knowledge.
India
Canada & USA
Tarco is a boutique consulting firm that offers full scope automation, digital solutions, engineering, and field services. Our Intelligent Execution and motiv® platforms leverage the knowledge and processes that we’ve developed over decades and thousands of projects to optimize project execution and save our customers time and money.
We’ve built our business on becoming a trusted advisor and long-term partner.
NZ, AU
Safety Solutions is a Process Safety Consulting and Training Company located across several offices in Australia and New Zealand. They have a team of consultants and engineers who support organizations with the risk management of their hazardous facilities through the execution of safety assessments, safety management system support and competence development.
Safety Assessments – This includes some of the following activities for either small changes or the entire facility.
www.safetysolutions.co.nz/consulting
Safety Management System Support – Development of Safety Management Systems, procedures or conducting an audit on a specific element.
Competence Development – Safety Solutions is Australasia’s largest process safety training organization, with a large portfolio of training courses which can be delivered
face to face, online or on-demand. Their courses cover Hazard Identification
(HAZOP or HAZID), Risk Assessment (Bowties or LOPA), Process Safety training
and Engineering Safety Courses such as alarm management or hazardous area
classification.
Face to Face training
www.safetysolutions.co.nz/training
On-demand training
www.processsafetylms.com/courses
They also offer bespoke training development or mentoring programs around the above
courses.
Italy, India & USA
E-matica is a company specialized in digital solutions for real-time industrial data management. It operates in various sectors, including pharmaceutical, chemical, oil and gas, food, engineering, energy and utilities.
E-matica offers a wide range of services, including consulting, system integration, software configuration and development, data analysis and visualization, and IT system validation and maintenance.
The company excels in applying the latest technologies for IIoT, cloud and mobile applications to improve operational processes and the lifecycle of corporate assets.
Texas
Monico specializes in industrial communications including industrial protocol translation, conversion, capture, transmission, visualization, and remote condition monitoring; leveraging the power of advanced predictive analytics for assisting maintenance, operations and reliability.
Monico is recognized worldwide for providing superior communications products and technical assistance across the industrial marketplace.
United Kingdom
Capula, a leading systems integrator, has delivered automation control, panel build, cyber security, digitalisation and industrial operational technology (OT) programmes for asset and energy intensive clients for over 50 years.
We ensure the integrity, safety and security of complex solutions across the industrial landscape responding to the challenges you face today and will face in the future.
Australia
Visione Group is your strategic partner for the innovative realization of information and operational technology capabilities.
Their aim is to maximize the value of all data within any organization to yield efficiency gains, improve productivity and increase performance.
Visione Group offers consulting services, systems integration and research to help your organization on it’s transformative journey.
Norway
NodeIT is a Nordic technology and consulting company providing end-to-end solutions to bridge your OT/IT environment and transform process data into operational intelligence.
As an AVEVA System Integrator, NodeIT helps you successfully plan, deploy, operate, and maximize the utilization of your Operations Data Management Software and Solutions to drive sustainable industrial growth.
United Kingdom
ITI Group develops and integrates digital transformation solutions for Energy, Nuclear and Industrial manufacturing sectors.
ITI Group advances safe, secure, and sustainable operations through the innovative use of technology, and at the heart of ITI is a complete commitment to innovation and transformation.
United States
Industrial Insight specializes in helping industrial and manufacturing organizations turn their data into actionable information.
Their mission is to empower their clients to achieve tangible results and make their work more fulfilling and impactful for their respective organizations. They work collaboratively with their clients to transform data into meaningful insights that can drive real-world outcomes.
The Philippines
Calibr8 Systems focuses on providing first-rate services and systems integration for the AVEVA PI System and other complementing solutions to enhance and address its customers’ data infrastructure requirements.
Calibr8 Systems provides an end-to-end solution for IT-OT convergence so that businesses can realize the maximum output of their production by analyzing the data, and providing the right information to the right user – in real-time, anywhere, and on any device.
Chile
Synergistics Digital Solutions is a Chile-based company delivering IT solutions for capital-intensive operations, specifically in industries such as mining, energy, and chemicals.
With more than 15 years of experience, Synergistics focuses on driving digital transformations to improve processes, reduce time, and capture value for organizations.
Germany and United States
Process Automation Solutions (PA) is an independent provider of complete automation solutions for the automotive, process, and manufacturing industries.
With headquarters in Germany, PA serves customers across various industries and is proud to deliver turnkey automation solutions that are individually designed for each project, enabling enhanced safety, cost efficiency, and information security for customers around the world.
Switzerland
ControlTech Engineering (CTE) is a leading engineering company based in Switzerland.
CTE specialize in the automation of process engineering systems through to laboratory processes as well as flexible complete IT solutions in the industrial environment of the pharmaceutical, chemical, biotech and food industries.
Norway
Amitec is a Nordic software and services company that stands out in the industry for its expertise in turning both real-time and historical process data into valuable insights.
Since 1996, the company has been committed to providing its customers with innovative solutions, applications, and knowledge to bridge the gap between operational and information technology.
Sweden
Our trusted advisor for all Swedish businesses. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Australia
ATSYS is a leading Digital Systems, Process Control Systems, and Cyber Security services company. Supported by industry-leading vendor partners, ATSYS delivers inspiring solutions through the application of innovative technologies in the Energy, Infrastructure, and Mining sectors.
Country
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